How to Handle Negative Reviews on Amazon

Negative reviews on Amazon can really bring down your average star ratings and, by extension, your sales. Reviews build trust, serving as "word of mouth" for shoppers who are considering buying your products. Too many negative reviews can make it difficult to maintain or build sales momentum for a product. So, what can you do about negative reviews on Amazon?

Reviews that violate Amazon's Community Guidelines are eligible for removal. You can report these or submit a case to Amazon to request review removal. However, if you have hundreds of negative reviews across your ASINs, this becomes very time-consuming. TraceFuse automates this process for sellers by evaluating negative reviews, determining which ones meet Amazon's removal criteria, and submitting them for removal. Learn more about how it works by watching this conversation with Danan Coleman and Shane Barker of TraceFuse.

To continue growing your Amazon business, you need to get more reviews. Automating review requests with FeedbackFive by eComEngine is a great way to do that. Check it out and learn more about Tracefuse in the show notes here: https://www.ecomengine.com/webinars/n...