Business Analysts and AI Chatbots | iCert Global

As AI chatbots become increasingly integrated into various industries, business analysts play a key role in ensuring their successful implementation. In this video, we dive into how business analysts can harness the power of AI chatbots to enhance business processes, improve customer service, and streamline decision-making. Learn how to define chatbot requirements, analyze data patterns, and bridge the gap between technical teams and business goals. Whether you're a business analyst or simply curious about AI, this guide will provide insights into maximizing the potential of AI chatbots.

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