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Process Documentation is a single agreed source of truth for understanding the organization's current business processes. Employees, managers, auditors, clients, and other company stakeholders can use the document as a guide.
This video covers what should be included, how to structure the documentation, developing format and style, different tools, and maintaining your documentation.

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00:00 Introduction
00:45 Why is Process Documentation Important?
01:42 How to Structure the Documentation
02:08 Developing Documentation Format and Style
02:35 Format
03:03 Tools
03:47 Maintaining the Documentation

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