Скачать или смотреть Fibre connections damaged in Bukit Panjang Exchange fire fully restored - 18Oct2013

SINGAPORE: The Infocomm Development Authority of Singapore (IDA) said restoration work on the fibre connections damaged in the Bukit Panjang Exchange fire on October 9 has been completed.

It is now assessing if service providers have taken all necessary action to restore the affected services as quickly as possible.

IDA is also assessing if current processes are effective in bringing about speedy service recovery.

In a statement issued on Friday afternoon, IDA said a separate review on the systemic resiliency of the fixed infocomm infrastructure is also underway.

"The public will be informed about the results of the investigations once they are completed," IDA said in the statement.

OpenNet and StarHub also issued their own statements on the completion of restoration work.

In its statement, OpenNet said if any new issues should arise, it will deal with them on "an urgent case-to-case basis".

StarHub, in its statement, said it will "continue to monitor the situation closely with OpenNet and SingTel to ensure their service to us remains stable."

As for M1, its spokesman said a small number of their fibre customers are still facing issues.

"We are making house calls to all these customers and working with OpenNet to help restore their connections," said the spokesman.

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