Скачать или смотреть Inside Amazon Seller Support - 10 Things You Should Know

In this video, Danny McMillan will go through what goes on behind the scenes of Seller Support taken from a series of interviews with an insider off the record.

This video was a part of the KLIK Box Summit 2021. Find all KLIK Box Summit sessions here:    • KLIK Box Summit 2021  
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🔶 TOPICS COVERED IN THE VIDEO

➤ 00:00 Overview of the presentation
➤ 00:23 Sponsors of the video
➤ 01:46 About Danny McMillan and Amazon Seller Support
➤ 04:54 Main issue
➤ 05:36 Dealing with the average ticket duration
➤ 06:57 How a ticket is summarised and annotated?
➤ 07:33 Language preference for tickets
➤ 08:24 Keyword richness and clarity
➤ 08:44 Edit the ticket if you reopen it
➤ 09:50 All tickets are manually handled
➤ 10:56 The agent can access your Seller Central account
➤ 11:42 Request a follow-up for your ticket
➤ 12:41 Using appropriate team names
➤ 14:10 Don’t ask them for complex topics
➤ 15:05 Writing your ticket for both bots and humans
➤ 17:04 Real-life case
➤ 23:33 Special webinar included in the KLIK Box
➤ 24:47 What is the catalogue team?
➤ 25:35 How to ask Seller Support to update product listing information?
➤ 26:48 What to send as manufacturer proof?
➤ 28:50 What are the differences between Brand Registry Support and Seller Central Support?
➤ 29:48 How can sellers get an account manager from Amazon?
➤ 31:06 Does Seller Support helps with hijacking issues?
➤ 31:42 How to claim extra weight handling fee for FBA?
➤ 32:40 Reaching Danny McMillan
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🔶  About DANNY MCMILLAN

Danny is the host of Seller Sessions, the largest podcast for advanced Amazon sellers. World renowned public speaker, Danny is also the co-founder of DATAbrill. Working alongside respected algorithm expert Dr. Ellis Whitehead, DATAbrill manages PPC and advertising automation for 7 and 8 figure Amazon brands. He also runs the yearly conference Seller Sessions Live, The Branded By Women Summit and SellerPoll; the annual awards for the Amazon FBA Community.

👉 Visit Seller Sessions here: https://sellersessions.com/
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🔶 About ORANGE KLIK

Orange Klik connects Amazon FBA private label sellers with leading industry experts to help you turn your online business into a massive success. No matter if you are a beginner, still figuring out how to make money online, or an advanced Amazon seller with a strong experience in eCommerce, on this channel you will find up-to-date tips and expert recommendations for sellers of all levels of experience.
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