How to download and use the Norton Remove and Reinstall tool

Hi, this video will show you how to uninstall and reinstall or remove your Norton device security product on a Windows PC or laptop.
If you see the message "We were unable to uninstall Norton Family" while running Norton Remove and Reinstall tool, uninstall Norton Family manually and then run the Norton Remove and Reinstall tool.
Once the removal and reinstallation process of Norton product is complete, you can reinstall Norton Family from your account.
For detailed steps, please visit the below mentioned help topics.
Message: "We were unable to uninstall Norton Family" while running Norton Remove and Reinstall tool:
https://support.norton.com/sp/en/us/h...

Reinstall Norton after you run the Norton removal tool: https://support.norton.com/sp/en/us/h...