The Ultimate Guide to Accepting Phone Payments (2025)

Accepting over-the-phone payments is one of the fastest ways to complete a sale remotely.

Certain types of businesses, like these ones here, can particularly benefit from accepting payments over the phone due to either their operational or customer service models.

So whether you’re running a small business or taking orders on the go, learning how to securely accept payments over the phone is key to expanding your business.

And just so you know, over the phone payments are sometimes referred to as MOTO or Mail Order Telephone Order payments.
The term is outdated since most people don’t really do mail orders anymore, but the term is still thrown around in the industry.

Stick around while we break down the steps, costs, and best practices for accepting payments over the phone.

#paymentprocessing #smallbusiness #acceptpayments

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Apply for a merchant account with ☁️PaymentCloud☁️ ➡️ https://paymentcloudinc.com/apply/?ti...

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Additional Resources FOR THE READERS:
How to Accept Credit Card Payments Over the Phone ➡️ https://paymentcloudinc.com/blog/take...
How to Accept Payments Online, In Person & Over the Phone ➡️ https://paymentcloudinc.com/blog/acce...
How to Accept Recurring Payments in Your Business ➡️ https://paymentcloudinc.com/blog/acce...
How to Accept Credit Card Payments on Your Mobile Phone ➡️ https://paymentcloudinc.com/blog/acce...
How to Accept Credit Card Payments: The Complete Guide for 2024 ➡️ https://paymentcloudinc.com/blog/acce...
A Complete Guide to Discover Card Disputes & Chargebacks ➡️ https://paymentcloudinc.com/blog/disc...
Merchant Account Fraud & Scams: A Guide for Businesses ➡️ https://paymentcloudinc.com/blog/merc...

Additional Resources FOR THE WATCHERS:
How To Accept Payments Online, Over the Phone & In Person ▶️    • How To Accept Payments Online, Over t...  
How to Accept Payments Online in 6 Steps | 2024 ▶️    • How to Accept Payments Online in 6 St...  
HOW TO AVOID CHARGEBACKS | 3 Types of Chargebacks ▶️    • HOW TO AVOID CHARGEBACKS | 3 Types of...  
What Is a Chargeback? How to Dispute & Prevent Chargebacks in Your Business ▶️    • What Is a Chargeback? How to Dispute ...  
How To Get A Merchant Account (Step-By-Step Application Process) ▶️    • How To Get A Merchant Account (Step-B...  

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References:
Consumers Want More Payment Flexibility in Their Shopping Experience ➡️ https://www.cio.com/article/405162/co...

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Apply for a merchant account with ☁️PaymentCloud☁️ ➡️ https://paymentcloudinc.com/apply/?ti...

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Chapters

0:00 - Intro
0:47 - 4 Steps to Accepting Payments Over The Phone
2:19 - Pros & Cons of Accepting Payments Over The Phone
3:50 - Best Practices for Accepting Payments Over The Phone
4:12 - How Much Does It Cost to Accept Payments Over The Phone?
5:05 - Is It Safe To Accept Payments Over The Phone
5:38 - How to Prevent Fraud and Chargebacks When Accepting Payments Over The Phone
6:35 - How To Get Started Accepting Payments Over The Phone

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