Скачать или смотреть Target's New Smile Policy: Boosting Customer Experience or Corporate Overreach?

Target is rolling out a new '10-4 program' requiring employees to smile, make eye contact, and greet customers within 10 feet. This initiative aims to boost sales during the holiday season, but is it a genuine effort to improve customer experience or a sign of corporate overreach? In this video, we'll discuss the details of Target's new policy, its potential impact on employees and customers, and how it compares to similar programs at Walmart and Disney. We'll also explore the challenges Target is facing, including slowing business, increased competition, and recent job cuts, and whether this new approach will be enough to turn things around. Join us as we dive into the world of retail and customer service!
Keywords: Target, 10-4 program, customer service, retail, holiday season, employee experience, corporate policy, Walmart, Disney, Adrienne Costanzo, customer metrics, sales boost.