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Around 200 Ryanair passengers are said to have been left stranded in their plane on the tarmac during a snowstorm with no food, water or information for over six hours.
The incident took place at the Vaclav Havel Airport in the Czech Republic capital Prague when the FR2767 flight to Madrid was grounded at around 9am on 3rd February.
Reports said that the snowstorm continually worsened and there was no food or water available to offer passengers.
One Ryanair customer wrote on Twitter that several passengers suffered anxiety attacks on the packed plane while parents struggled with their young ones.
Reports said that the passengers were eventually allowed off the plane after six hours and ventured out into the snow and howling winds.
They reportedly spent the night in the airport and will travel to the Spanish capital today.
A spokesperson of Menzies Aviation, which provides services for Ryanair at the Prague airport, told local media that “the passengers will spend the night in the airport hotel”, adding that they should depart at 10am on Monday morning.
Meanwhile, Vaclav Havel Airport officials announced that many flights had to be cancelled or delayed due to the extreme weather conditions.
According to local media, the pilot of the Ryanair flight said that they were unable to successfully de-ice the plane’s wings.