Скачать или смотреть Interview with Kristen Hadeed - Founder and CEO of Student Maid

http://kristenhadeed.com/ http://www.matttenney.com/

Kristen is a great leader who has built an incredible culture at her company - a culture that has resulted in tremendous growth and a retention rate that is 15 times better than the industry average! This whole interview is fantastic, full of gems for anyone in a leadership position. Below are some highlights:

1:10 - The Student Maid story
2:35 - An overview of the culture that results in retention rate that is 15 times the industry average.
6:15 - Creative ways to increase employee engagement
8:49 - The importance of developing people, even for low skill positions
10:35 - Helping employees develop an ownership mentality
12:39 - Ideas for great communication that builds high levels of trust
20:25 - Kristen's inspiring view of the essence of leadership