State of Education Service: Customer Service Excellence

Veterans Benefits Administration Education Service is on a mission to transform the GI Bill® experience for Veterans, service members, their families, and those who support them. How will they do it? In this video, the Executive Director of Education Service, Mr. Joseph Garcia, discusses the first strategic initiative “Customer Service” and how prioritizing the customer experience helps Veterans and service members get the benefits they’ve earned.

Watch the first video in this series “Transforming Veterans’ Education Benefits”:    • State of Education Service: Transform...  

More GI Bill resources:

• About GI Bill benefits: https://www.va.gov/education/about-gi...
• The GI Bill Comparison Tool: https://www.va.gov/education/gi-bill-...
• GI Bill application: https://www.va.gov/education/how-to-a...
• Enrollment Verification: https://www.va.gov/education/verify-s...

You can reach the Education Call Center at 888-GIBILL-1 (888-442-4551). Please call 7 a.m.- 6 p.m. Central Time, Monday-Friday.

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