Скачать или смотреть CXChronicles Interviews Abhijit Banerjee at Cyara Xchange 2025

Tune in for an insightful interview with Abhijit Banerjee, Senior CX Leader at Canada Life, recorded live at Cyara Xchange 2025. Hosted by Adrian Brady Cesana of CXChronicles, this conversation dives deep into the evolving world of CX assurance and AI-driven customer support.

🎯 In this episode, you’ll hear:
Abhijit’s approach to delivering consistent, reliable customer experiences at scale
How Canada Life is leveraging AI to enhance uptime, testing transparency, and customer trust
Key challenges facing enterprise CX teams—and how thoughtful automation can help
Expert takeaways on building resilient CX systems in rapidly changing environments

Why it matters:
As industries scale and tech becomes more complex, leaders like Abhijit are pioneering strategies to drive operational excellence. Get inspired by real-world CX insights straight from the front lines.

#AbhijitBanerjee #CXChronicles #CyaraXchange2025 #CustomerExperience #CXAssurance #AI #CanadaLife