SAP SD Overview | SAP CRM overview |

SAP SD overview | SAP CRM Overview

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This video is created by Think Tree Technologies Inc, SAP Training in New York for providing an overview of SAP SD & CRM modules. This video will help to provide a high-level preview of SAP SD and CRM modules.

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SAP SD CRM Overview by Dilip Sadh - SAP Training in New York | #sap #sapsd #sapb1

0:00 Introduction
4:55 Sales Planning and the Sales Management Cycles
6:58 Territory Management in mySAP CRM
7:45 Account and Contact Management in mySAP CRM
9:00 Activity Management in mySAP CRM
10:58 Activity Management Features
11:44 Integration of Activity Management in CRM
13:15 Opportunity Management: Lifecycle
15:22 Sales Process Quality: A Boardroom Issue
16:34 Quotation and Order Management in mySAP CRM
19:28 Complaints Process
20:52 Complaint and Return Functions
23:22 Marketing (& Campaign Planning) in my SAP CRM
25:00 Segmentation & Types of Criteria
28:26 Campaign Management
30:04 Load Management
32:54 Overview : SAP R/3 System
35:25 Product Evolution (3) - Core Evolution
39:59 Sales Process Overview
41:41 Price Determination
42:15 Integration in the logistic chain