What is Tactical Empathy? How It Can Help in Negotiations at Work | Chris Voss

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What is Tactical Empathy? How can it help me in the workplace? In this video collage, Chris defines Tactical Empathy and why it's the superior method of communication. If hostage negotiators are 93% successful at selling jail time, what's holding you back from being successful with the same skills?

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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.

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