Domestika Sneaky Subscriptions Exposed 🚨 BUYER BEWARE!

UPDATE 3/27/24: Domestika now has a support page where you can request a refund for the Plus subscription https://support.domestika.org/hc/en-u...
Online e-learning platform Domestika is under fire, as many customers reported being charged for an annual premium subscription - even though they did not sign up for a membership. Domestika offers a wide range of creative courses for individuals looking to develop skills in various artistic fields including sewing and crafts.
Domestika has a business model enticing prospective customers with low pricing to purchase individual courses, but many who did just that are claiming the platform later charged them the full price ($99.99) for a Domestika Plus subscription without their authorization or knowledge. Angry customers are review bombing Trustpilot and the Better Business Bureau, as well as leaving comments on social media platforms like Instagram. There is also now a public Facebook group called "Domestika scam!" for customers to share their grievances and pool insight on how to get refunds.
Note that customers are saying this issue seems to be a new one, and that it only started happening this year (2024).
When I checked out the Domestika website, courses were "on sale" for $5.99 and when I put one in my cart and went to checkout, it did not give me any indication that I was also signing up for a Plus membership subscription. Customer service support seemed to be lacking, with no email or contact form anywhere. I did DM Domestika on both of the company Instagram accounts to ask for an explanation & response, and will update you if I get any new information.
Some customers have claimed that Domestika is removing their comments on social media, and even blocking them on Instagram.
Be cautious with any online platform with this type of business model, where it entices you with a low introductory price and/or "free trial" as they are banking on you forgetting about it and not noticing the credit card charge. These subscription memberships are often difficult to cancel.
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https://www.trustpilot.com/review/dom...
https://www.bbb.org/us/ca/san-francis...
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Yes, companies CAN get your new/updated credit card info without you providing it…
https://finance.yahoo.com/news/compan...
https://www.credit.com/blog/how-compa...

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