Скачать или смотреть Pointe-Saint-Charles community Clinic movie - Short version with subtitles (Eng)

Meet the teams and learn about your Clinic's services. It's a fascinating story—right from the day the Clinic saw the light of day until now—covering over 40 years of commitment to the health and well-being of the entire Pointe-Saint-Charles population!

The Clinic is a health agency controlled by the women and men living in the community. Its mission is to offert preventive and curative services and with community members, organizes around health issues to improve the quality of health for everyone in the short and long term.

The Community Clinic is a community non-profit that has concluded agreements with the Ministère de la Santé to deliver direct services as a CLSC in the territory of Pointe-Saint-Charles.

Through their Annual General Assembly and the citizen-controlled Board of Directors, Community residents are responsible for making decisions about the Clinic's policies and services and ensuring that the Clinic meets the neighbourhood's health and social services needs. The Clinic's policies are driven by a central conviction: access to free, universal and public health and social services is an essential social right and it is non-negotiable.
Respecting the values, dignity, autonomy and freedom to choose of each person — that's what the Community Clinic is all about ! Both citizens and staff work together in an atmosphere of mutual respect to respond in the best way possible to the needs of the users of the Clinic's services.

Another value is in really listening to people. This means believing that it's the people going through difficult situations who are in the best position to decide what type of treatment or assistance they need.

Two other values are key to the Clinic's way of working, namely empowerment and solidarity. We believe that people are able to learn about and understand their problems. They can then "take charge" of their situation. This value of empowerment applies not only to individual problems but also to those problems related to health issues that the Point faces. This is solidarity and empowerment at a community level.

At the Clinic, we also try to get away from the idea that the "doctor always knows best ". We believe that the user (the patient) knows what's going on. After all, it's happening to them!

So it only makes sense that they should be full partners, along with the staff, in making decisions about their own health.