Скачать или смотреть How to Build an FAQ Chatbot for Your E-Commerce Store I Tidio

In this video, we'll guide you through the process of creating a powerful FAQ chatbot for your e-commerce business and customer service automation. We will demonstrate how, in less than six minutes, you can use Tidio to create a free chatbot that answers FAQs automatically.

An FAQ chatbot can engage users at the right time and automatically respond to the most frequently asked questions from your customers. This functionality helps enhance user experience, streamline customer interactions, improve conversion rates, and reduce the workload for your support team.

For more details, you can explore our Help Center article on FAQ chatbots: https://help.tidio.com/docs/how-to-cr...

Chapters:
00:00 Intro
00:13 Create your own FAQ bot from scratch
00:33 Choosing a trigger
01:20 Choosing decision actions
02:38 How to use decision actions
03:34 Transfer to Operator Message
04:20 Send a Message action
04:38 Connecting the nodes
05:50 Looping the bot
06:48 Disabling the bot's text input
08:01 Using pre-made Chatbots Templates
09:00 Outro

Combine AI and human support for excellent customer service! Get started for free at https://www.tidio.com

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