Scale + CS Summit - Transitioning clients from high-touch to a Pooled Model

Описание к видео Scale + CS Summit - Transitioning clients from high-touch to a Pooled Model

Pressure from the top continues to push customer success leaders to consider a digital customer experience for the majority of clients. But where does one start? Join Emilia D’Anzica, Managing Partner at Growth Molecules as she takes you through the top five actions you need to take to successfully lead your organization and customers to a successful pooled customer success model.

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