The four steps for expressing anger compassionately explained by Marshall Rosenberg (Audio only)

The four steps are:
1. Identifying the stimulus
2. Identifying the cause
3. Identifying the unmet need in ourselves
4. Communicating our unmet need and making a request in a way that maximizes the chance that the need will be met

Also in this clip:
Using guilt to manipulate people
Judgements
Shame
Need-serving emotions
How to ask for a time-out
How to start by showing empathy for the other person
Racism
Exercise in translating judgements into needs
Punishment and reward

The original source is available here:    • Видео  
I am trying to contribute to and transform the original material by creating shorter, well-structured videos with clear titles, and explanatory text, with the intention to make Marshall's work more accessible and clear to an online audience.