Скачать или смотреть Persona = Detailed Customer Profile | FREE E-Book

Service Designers, are you struggling to explain the importance of personas to executives? Imagine persona = a detailed customer profile: a fictional character representing a core customer segment, outlining their needs, challenges, and expectations. This helps executives understand what a persona is.

This is just one of the many examples I break down in my comprehensive guide tailored for executives. Learn how to convey the strategic value of service design principles to your leadership team and other teams.

Get my free 20+ page E-Book for more insights and examples: www.stan.store/ScarlettMavali

#ServiceDesign #Personas #CustomerInsights #DataDrivenDecisions #Innovation #Leadership #EmpowerYourTeam #UserExperience