What is Generative AI? | Salesforce Explained

What is generative AI? Generative AI is a technology built on pre-trained, large-language models that help users create unique text, images, and other content from text-based prompts.

Salesforce AI delivers trusted, extensible AI grounded in the fabric of our platform. Utilize our AI in your customer data to create customizable, predictive, and generative AI experiences to fit all your business needs safely. Bring conversational AI to any workflow, user, department, and industry with Einstein: https://sforce.co/42hBYoO

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Chapters:

0:00 What's generative AI?
0:37 What's predictive AI?
1:10 How generative and predictive AI work together
1:54 How does generative AI work?
2:26 What are Generative Pretrained Transformers (GPT)?
3:24 How generative AI can help increase productivity
3:44 What is Customer Relationship Management (CRM)?
4:08 How Salesforce CRM + AI can help you
5:43 What is Salesforce Einstein 1 Platform
7:02 Summary

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