How to Set Up Salesforce Knowledge | Salesforce

Watch this video to learn how to set up Salesforce Knowledge so you can help your team more easily find answers to common customer requests. When you're done, check out this video (   • How to Set Up a Help Center | Salesforce  ) to learn how to use Help Center to easily build a branded self-service support site to help your customers find answers to their questions on their own terms.

Related resources:
Product Documentation: https://help.salesforce.com/articleVi...
How to Transform Customer Support with Essential:    • Видео  
How to Enable All Service Channels in Essentials:    • Видео   #Salesforce #SalesforceKnowledge #Trailhead

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