Tony Hsieh Zappos - Passionate Customer Services at Zappos | MeetTheBoss

Описание к видео Tony Hsieh Zappos - Passionate Customer Services at Zappos | MeetTheBoss

Tony Hsieh, CEO, Zappos.com
In 1998, fresh out of college, Tony Hsieh sold his first company to Microsoft for 265 million dollars. A year later, he invested in an idea no one else would touch: selling shoes on the Internet.

He joined Zappos full time in 2000 and has grown it, as CEO, from an annual turnover of 1.6 million dollars then, to over one billion now. How? For Tony its all about customer service and that means great employees. He says he only hires people who are passionate about what Zappos is about service.

Watch the interview with Tony Hsieh at http://www.meettheboss.tv

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