Master Sentiment Analysis with ChatGPT

** This is the corrected video **

Sentiment Analysis with ChatGPT: What You Need to Know

In this week's episode of That Change Show, we talk about 9 different types of sentiment analysis. We'll give a simplified overview of text pre-processing, keyword density analysis, bag of words, TF-IDF, Sentment Lexicons, Machine Learning Models, Pre-trained models, VADER and TextBlob.

We'll include samples from our State of AI in Change Management survey data from https://leanchange.org/ai

"In the digital era, understanding the vast ocean of feedback from customers and employees is more critical than ever. But how can businesses and organizations navigate these deep waters to truly grasp what people want and feel? Welcome to the cutting edge of technology, where Artificial Intelligence (AI) is transforming sentiment analysis, unlocking the power to not just listen, but to understand.

Today, we're diving into an exciting exploration of how AI leverages sophisticated techniques to sift through data, detect nuances, and reveal the underlying sentiments driving customer and employee behavior. From the basics of text preprocessing and keyword analysis to the advanced realms of machine learning models and beyond, we'll uncover the nine pivotal approaches that AI uses to revolutionize sentiment analysis.

Whether it's processing customer reviews, survey responses, or social media chatter, AI is at the forefront, offering unprecedented insights into desires, preferences, and feedback. Join us as we unravel the mysteries of sentiment analysis with AI, paving the way for more informed decisions, enhanced customer experiences, and a deeper connection to the human emotions that drive our world."
#sentimentanalysis #leanchange #leanchangemanagement #changereadiness #ai

Chapters:

00:00 - start
00:37 - this week’s topic
02:44 - state of AI in change management
04:12 - 9 types of sentiment analysis
09:37 - sentiment examples
11:00 - operator error!
16:27 - what is a polarity score?
18:27 - challenging assumptions
25:19 - specify your technique

Learn More about Lean Change Management:
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Modern Change Management Community: https://modernchangemanagement.com
Lean Change Management Academy: https://training.leanchange.org

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