How to learn Service Design in 2024 in Switzerland and abroad?

Service Design Education Roundtable with Sabine Junginger, Dominik Knaus, Emmanuel Fragnière, Sandro Graf and Klaus Marek.

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00:00 Introduction
00:59 Higher Education Service Design
01:35 HES-SO Valais
02:34 BHF
03:08 HSLU
05:17 ZHAW
06:29 FHGR
07:20 FFHS
07:46 Overview Higher Education in Service Design
09:20 Other ways to learn Service Design
11:24 Map of Service Design Education in and from Switzerland
12:01 Roundtable
12:10 Recommended ways of learning Service Design
21:58 Healthcare and Service Design
25:19 Are titles important in Service Design careers?
28:11 AI and Service Design Education
32:27 Lack of business culture in Service Design Education
33:51 Service Design education elsewhere
36:00 HES-SO Service Design culture
38:27 How can we teach business skills to Service Designers?
39:31 Service Design globally
41:06 Product Design and Service Design
42:03 Event Design and Service Design
43:17 Ideal Service Design example
45:00 Closing words