Implementing ServiceNow Event Management - Best Practices & Guide (ITOM)

00:00 - Introduction
09:00 - Capabilities of Event Management
17:00 - Blueprint of capabilities
28:00 - Scaling Event Management
38:00 - Rollout Models
42:00 - Pillars of success
45:00 - Calculating the business case
52:00 - Study case & Outro

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Einar & Partners are consultants specialised in ServiceNow ITOM and AiOps.

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