ITOM Masterclass: Scaling CMDB Governance (ServiceNow)

Einar & Partners unpacking CMDB Governance and how to scale the culture around managing a CMDB team successfully.

00:00 - Start
00:30 - Introduction
06:15 - Common Challenges
12:46 - Defining CMDB Governance
18:50 - Creating the CMDB dream-team
40:15 - Governance Models & Generating Buy-In
55:30 - Q&A / Wrap-up
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Einar & Partners are consultants specialised in ServiceNow ITOM and AiOps.

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