What is Dynamics 365 Omnichannel for Customer Service?

Описание к видео What is Dynamics 365 Omnichannel for Customer Service?

Omnichannel for Customer Service is an application that azllows you to connect with your customers via multiple channels like live chat, social media and SMS.

In this video, David Sabat explains the best features of Omnichannel and how to leverage the application to give your customers the best experience possible.

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