Relationship Building with New Customers in Retail | Vend U

Описание к видео Relationship Building with New Customers in Retail | Vend U

Always greet customers when they enter. Engage in easy and general conversation with open-ended questions that allow the customer to open up to you on their terms and in their own way.

Have an interactive zone in your store - a space with hands-on items that the customer is encouraged to test, sample, and explore. Let them acclimate to your store and fall in love with your space at their own pace and in their own time.

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