How to Greet A Customer In A Retail Store

One of the easiest ways to increase sales is for your frontline to know how to greet a customer in a retail store. Whether you call them shoppers, guests, or customers the first step taken into your store is a vote of intention to buy. Make sure your crew is trained how to engage with the first words that leave their mouths.

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Bob Phibbs is the Retail Doctor. He works with retailers of all sizes, helping them build a store customers love and moves merchandise. As a speaker, trainer, and author, Bob shares his unique selling system that drastically increases the key performance indicators for his customers who have brick and mortar stores.

If you've been successful as a retailer at some level, and you're ready to sell more full-price merchandise, train your crew to sell without selling, and enjoy profits you’ve only dreamed of, Bob’s your guy.
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