Chatlyn "Who Are We": In Conversation with Nicolas Vorsteher

Описание к видео Chatlyn "Who Are We": In Conversation with Nicolas Vorsteher

We are delighted to welcome Chatlyn (https://bit.ly/442DNHi) as an Expert Partner (https://bit.ly/32FLILD)

Through this “Who Are We” interview you will hear from Nicolas, the founder of Chatlyn, about their solution, geographical focus, typical client profile and the backstory to their formation.

We hear his views on how an efficient modern communication approach can positively impact bookings but also emphasises this is one part of the revenue equation – stressing that if your guests are happy they will also spend more with you when on property.

Finally, Nicolas outlines a real customer example where the reality was very different to the hotel’s original perception.

Really hope you enjoy the conversation

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👣 HOW TO FOLLOW US
LinkedIn:   / revenue-hub  
Facebook:   / revenuehub  
X (Twitter):   / revenue_hub  

🎙LISTEN TO OUR PODCAST
You can find us on: Spotify (https://open.spotify.com/show/2OPLWtP...)
Apple Podcasts (https://podcasts.apple.com/us/podcast...)
Google Podcasts (https://www.google.com/podcasts?feed=...)

🎥 We have broken the video down into a timeline:
00:00 Video Start
01:12 Guest Introduction
02:30 Where based, how big
03:55 Core customer profile
10:30 Geographical focus
12:57 Chatlyn backstory
17:33 What value do hoteliers gain from engaging with Chatlyn
24:20 Guest communication landscape and it's evolution
30:19 Final thoughts
32:54 Further videos and subscribe

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