BPMN in Action: Healthcare industry

As part of our ongoing commitment to enhance collaboration between Business and IT teams, we at Camunda have been diligently working to evolve our product offerings.

In line with this vision and based on insightful customer conversations, we have already combined the power of Cawemo and our Desktop Modeler to create Web Modeler, which is the successor to Cawemo.

This advancement also signifies the end of life for the Cawemo SaaS service. Effective April 30, 2024, the Cawemo SaaS service will be retired for all customers and users. For additional information, please visit: https://bit.ly/4aWHtwL

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Welcome to our BPMN in Action series. Here, we will show why Business Process Model and Notation is the global standard for business process modeling and how it works in different industries. We will also review best practices, situation patterns, tips and tricks, and more so be sure to stay tuned.

In this tutorial video, Developer Advocate Nele Uhlemann will show the potential for process automation and orchestration within the healthcare sector as well as share her insight on how systems can support human workflow. She will do this by modeling the process of “outpatient visiting a healthcare provider” in the healthcare industry, including different stakeholders within the healthcare organization (front desk, medical staff, finance) and external stakeholders (patient and insurance).

Nele will review different process model scopes and also explain the relationship between technical processes and human workflow orchestration using a collaboration diagram built by modeling operational processes.

Have a question? Join us in our forum: https://forum.camunda.io/

To gain the hands-on skills required to model robust BPMN 2.0 process models, take our comprehensive BPMN 2.0 course available now in Camunda Academy: https://bit.ly/3CtSeYX


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Additional resources:
Learn more about BPMN: https://bit.ly/37Mk3i2
Get started with Cawemo: https://bit.ly/3xtM7Sc
Initial version: https://bit.ly/3EmIHlx
Strategic model: https://bit.ly/38WjOSh
Operational model - Human Workflow: FrontDesk: https://bit.ly/3jGlX6A
Operational model - Technical workflow: https://bit.ly/3JNUMkF
OMG Paper: https://bit.ly/3M3maNh

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00:00 - Process modeling in the healthcare industry
03:15 - Introducing the process: a textual description of the process “visiting a healthcare provider (outpatient)”
05:57 - Initial process model
08:18 - Scope of process models
09:45 - Strategic process model
17:37 - Operational process model: Human workflow: Front Desk
20:58 - Operational process model: Technical workflow

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Camunda is the leader in process orchestration software. Our software helps orchestrate complex business processes that span people, systems, and devices. With Camunda, business users collaborate with developers to model and automate end-to-end processes using BPMN-powered flowcharts that run with the speed, scale, and resiliency required to compete in today’s digital-first world. Hundreds of enterprises such as Atlassian, ING, and Vodafone design, automate, and improve mission-critical business processes with Camunda to drive digital transformation.