Motivational Interviewing: Reflective Listening in Challenging Conversations

This is a demonstration and comparison of styles between "business as usual" and Motivational Interviewing with a family member of an individual with a developmental disability. In the first section, the professional does not use Motivational Interviewing. In the second section at 1:43, Motivational Interviewing trainer, Liz Barnett, uses Motivational Interviewing and reflective listening to establish a healthy and productive working relationship.

This clip is taken from "Challenging Conversations: Instructional Videos for Professionals Working with Individuals with Developmental Disabilities (IDD) and their Families." This project was administered by Westside Regional Center, in partnership with North Los Angeles Regional Center, the Performing Arts Studio West, and was funded by the Mental Health Services Act (MHSA) in partnership with the California Department of Mental Health and Department of Developmental Services.