Southwest Airlines Customer Service Agent drives hours to return a pair of shoes

Описание к видео Southwest Airlines Customer Service Agent drives hours to return a pair of shoes

As a 30-year Marine Veteran, Reecie is no stranger to serving others. Her military training taught her to never leave anyone behind and to do everything in her power to make things right. So when Melissa’s bag did not arrive with her at DCA, she chose the right Employee to talk to.

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