User Research for Product Managers with Prasun | Gojek | Razorpay | Airtribe

Welcome to episode 3, part 2 of 🎙️ The Airtribe Podcast!

Episode 3 features Prasun Jain, Sr. Director of Product at Razorpay (ex-Head of Product at Gojek). Prasun and Navneet, long-time friends, sit down together and discuss product management at length. This is part 2 of their conversation where they discuss product success and user research.

🎙️The Airtribe Podcast aims to help you delve into topics like building products, leader journeys, startups, career growth tips, and a lot more! Our hosts will be Airtribe’s founders, Navneet and Dhaval, along with a bunch of industry leaders from different fields.

We hope you enjoy, learn, and take back some awesome insights!

Outline:
0:00 - Introduction
0:41 - What is product success?
3:32 - Product success metrics
6:12 - The importance of customer centricity
8:14 - Gojek's & Razorpay's focus on customer
16:04 - Prasun's user research journey at Gojek
19:58 - Immersive user research is important
23:32 - Prasun's advice on approaching product management
29:05 - AI and product management

#podcast #gojek #razorpay
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