SPX Talk with Mark Duman

In Conversation with Mark Duman, a SPX Talk about Human-Centered Healthcare: Innovating Through Patient Experiences and Co-Creation.

About our guest: Mark Duman is a clinician, management consultant, and patient advocate who enhances organizational offerings by unlocking patient and public potential. He applies the ILLUMINATE tool to boost patient engagement. Notable achievements include installing a Cerner EHR component in Scotland in 1994 and developing the award-winning PharmAssist system at Lewisham NHS Hospital to aid ethnic minorities. At The King’s Fund, he advanced shared clinical decision-making and authored the best-selling ‘Producing Patient Information.’

His career spans roles at the BBC, where he created health interventions, and in consulting for clients such as Cancer Research UK, NHS England, and Microsoft. Mark founded the Patient Information Forum, holds various advisory roles, and is an Ambassador for NHS England’s Personalised Care Institute. He is also a former Public Governor for the Northern Care Alliance NHS Foundation Trust and a HIMSS Patient Leader.

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