E56 - James Pursey, Founder of Replicate Labs

Описание к видео E56 - James Pursey, Founder of Replicate Labs

Hitesh and James discussed the introduction of James Pursey, the co-founder and CEO of Replicate Labs, and the disconnect between the way businesses approach training and the actual needs of their employees.



They identified the root cause of these issues as a lack of alignment and accountability, and the need for a more effective approach to enablement.



The team agreed on the importance of basing enablement decisions on data and quantifiable metrics, aligning enablement efforts with the operations team's identification of current and potential business challenges, and using factual data points to measure success.

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