Configuration Management In ServiceNow | CMDB | ServiceNow Configuration Management Overview

This MindMajix video on Configuration Management In ServiceNow will help you to know what is ServiceNow CMDB. Enterprise clients laud ServiceNow ITSM for its capacity to increase the overall performance of the system, increase customer experience, and enhance the IT team's flexibility and agility. All of these functions are performed by ServiceNow's ITSM platform while lowering long-term ITSM expenditures. In contrast to other IT-focused services such as network and security administration, ITSM is primarily concerned with addressing the IT service demands of technical users.

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0:00:00 Introduction to Mindmajix
0:00:24 Agenda
0:01:37 Configuration Management
0:05:23 Key Definitions
0:08:35 Asset and CI
0:12:44 Asset vs CI
0:15:52 CI Class Manager
0:22:24 SAP AppSRV01
0:25:18 Model and Model Categories
0:27:51 Hardware Asset
0:29:33 Asset Types
0:29:52 Consumable
0:31:45 CI Relationship
0:32:00 CMBD Demo
0:32:48 Service Catalog
0:39:28 Request Fulfilment
0:40:51 Request fulfilment Lifecycle
0:42:10 Request Item
0:44:06 Service Portal Home
0:47:05 Create Incident
0:48:15 Testing the Service Catalog
0:51:02 Catalog Task
0:53:15 Maintain Items
0:55:15 New Hire
1:01:34 Request Management Data Structure
1:08:24 Knowledge Management Lifecycle
1:10:38 Demo
1:11:12 Knowledge Bases
1:13:15 User Criteria
1:18:48 Import Articles
1:19:44 Knowledge Data Structure
1:21:23 Knowledge Internationalization
1:28:57 System Properties
1:32:59 SLA Definitions
1:38:57 Details of SLA
1:40:20 SLA
1:41:55 Schedules
1:42:48 SLA Types
1:44:45 Response and Resolution SLA

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🟢 About ServiceNow Course:

Stay current with our ServiceNow Course. It includes new features included in the ServiceNow release and explains how they interact with existing functionality. It’s a great fit for all roles looking to learn ServiceNow from experts and start their Journey. You’ll develop key skills through interactive labs, practice tests, and projects.

🟢 Why Should You Learn ServiceNow?

ServiceNow is one of the leading ITSM tools today, which is holding almost triple the shares of its competitors in the marketplace. Technology research giant Gartner has ranked ServiceNow as a leader in its recent release of Magic Quadrant for the Software Asset Management Tools. The speed with which ServiceNow has grown in the ITSM arena is phenomenal, and this created a huge demand and growth opportunities for ServiceNow technical experts. Hence, getting ServiceNow Training and Certification can open up doors for you to unlimited job opportunities with high salaries. This ServiceNow Course is completely oriented toward practical applications and hence gives you a clear advantage.

🔑 KeyFeatures:

👉 Learn from Industry Experts.
👉 Gain Job-ready Skills.
👉 24/7 Support.
👉 Dedicated Learning Mentors.
👉 Guaranteed Job Interviews.
👉 Real-life Projects.
👉 Get Certified.

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