Product Management Mock Interview | Root Cause Analysis for Google Pay ft. Aakriti Bajaj | PM School

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0:00 Introductions
0:40 Google Pay has had a 10% decrease in their payments, what could have caused this issue?
0:56 Interviewee is decoding what the decrease in payments means
1:08 Clarifying questions asked by the interviewee (when this drop was observed)
1:45 Discussing the structure of how the problem will be solved by the interviewee
02:23 Asking Clarifying questions like decrease for a specific demography
03:00 Asking more Clarifying questions
03:34 Factors for the problem
06:07 User journey being investigated in detail to identify the issue
07:07 Primary use cases of making payment while Google Pay
10:30 Identifying issues with the payment method for merchant payments
12:20 Zeroing down the issue of merchant payments via payment request sent to the user
16:19 Concluding the interview

Mock Series Content Creators and Guests 👇
Aakriti Bajaj, PM at Edenred, Ex - Mastercard, Pine Labs
  / aakriti-bajaj  

Anvika Kumar, SPM at Cult.fit
  / aakriti-bajaj  

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PM School is the leading platform for Product Management aspirants in India, founded by BITS Pilani and IIT Bombay graduates. We believe Product, as a discipline, is best taught by industry practitioners. Our Live Program has produced PMs who now work at top companies like BYJU'S, Reliance Jio, Ninjacart, Games24x7, Classplus and Freecharge to name a few.

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