What Happens When You Don't Know How to Troubleshoot I.T.?

What happens when you get a phone call for an issue and you have no idea how to fix it? What about when you get put on the spot to fix something and you don't know how to troubleshoot it and get it resolved? In this video we discuss this very common issue within entry level I.T. and even further into your career when you're a quote unquote "EXPERT"

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