Effective Leadership: Balancing Empathy and Expectations

In this video, I tackle one of the most important aspects of leadership—how to lead with empathy while maintaining performance standards. I share my thoughts on balancing being a leader and a business owner, discussing how to manage your team's performance without compromising their morale.

You'll hear about practical strategies for handling difficult conversations, setting clear expectations, and creating a competitive yet supportive culture. I also introduce the “Build-Break-Build” method, a powerful approach to providing feedback that helps elevate your team while maintaining their confidence.

Whether you're a small business owner or a leader in any field, this video provides actionable insights to help you lead effectively and get the best out of your team.