Salesforce 2030: A Glimpse of an AI Future | Salesforce

Take a trip into the future where we ask more of AI — and we get more in return. Follow Jordan and her co-workers on a journey to 2030 as they tackle a business challenge with the help of Einstein, unlocking the full potential of AI + Data + CRM + Trust. This is not a product roadmap, but rather a vision grounded in the insights of internal and external experts about real socio-technological possibilities. It’s a world where AI isn’t simply replacing humans, but is a powerful, trusted partner helping us all make smarter, more values-aligned decisions.

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About Salesforce: Salesforce is the customer company, helping businesses of every size and industry put the customer at the center since 1999. Salesforce helps companies connect with customers in a whole new way with a foundation of trust, harnessing AI + Data + CRM with Salesforce Customer 360, its complete portfolio of products that unites every team around the customer on one integrated, low code platform. Guided by core values and driven by a global community of Trailblazers transforming careers, companies and communities, Salesforce is more than a business — it’s a platform for change. Learn more at www.salesforce.com