Product roadmap: February 2024

From new, flexible AI chatbots to experience monitoring with crucial insights – we’ve got a plethora of new DXP capabilities available now and on the horizon.

This is what you’ve told us will tangibly improve, not only the experience for your end users but also for your team. In this product update, we run through some of the key developments and when you can expect to see them.

00:00 Intro
00:55 Artificial Intelligence
01:18 What trends are you seeing in the market?
06:04 AI priorities
08:54 What can you do now to prepare for the future?
10:11 How are Squiz's AI chatbots different from others?
11:07 What's coming in the next 6 months?
14:21 How can we balance flexibility with the need for governance and security to maintain customer trust?
15:21 How can customers input into the Squiz product roadmap?