Planning for ServiceNow Discovery - People, Process, Technology

Planning for a ServiceNow Discovery Implementation can be a challenging task - unless you know how! In this video, Michel is going to cover the foundational considerations to be made for your Discovery implementation to be a success by looking at three key aspects - People, Process, and Technology.

00:00 - Introduction
00:44 - Values and Benefits
02:10 - Strategy: People
03:21 - Strategy: Process
05:11 - Strategy: Technology
05:46 - Technology: Cloud Discovery
07:32 - Technology: Agent-less Discovery
10:22 - Technology: Agent-based Discovery
12:08 - Conclusion

Curious to know more about discovery? Contact us today!
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Einar & Partners are consultants specialized in ServiceNow ITOM and AiOps.

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