Dynamics 365 Marketing Demo

This video is a demo and overview of the core capabilities of Dynamics 365 Marketing (Outbound Marketing), showing segments, marketing emails, customer journeys and insights.

0:00 – Dynamics 365 Marketing overview
0:34 – Using your data from Dynamics 365 Sales in Dynamics 365 Marketing
1:10 – Segments: Static and dynamic segments, behavioural, demographic, firmographic segments
5:56 – Marketing emails, adding components, A/B testing, personalisation, preview and test
9:57 – Customer journeys, setting the audience, send an email with A/B testing, branching, wait for/until, tasks
13:54 – Analytics – journey, email, A/B testing, and contact insights
16:25 – Other capabilities in Dynamics 365 Marketing


For more information about the new real-time marketing capabilities (including event based triggers), check out this series by Megan V. Walker:    • An Introduction - The A to Z of Real-...