Measuring the Patient Experience with PDS Analytics

In this webinar, see how PDS Analytics leverages various modeled metrics like Patient Satisfaction, Patient Access, Quality, Productivity, or Call Center data compared with benchmarks to analyze the Patient Experience. We’ll explore several options for visualized reporting and how they promote communication transparency to enhance management's ability to propel a practice to outstanding results. See examples of blending metrics using PDS solutions and how they can help identify potential patient dissatisfaction areas, even when financial indicators imply that the practice is performing well.

Webinar topics include:
• Why Patient Satisfaction canned reports aren’t enough
• How PDS analytics and focused dashboards help with patient experience improvement efforts
• How integrating Patient Satisfaction data with financial and operational data tells the whole story
• The value of PDS data modeling for analysis and visualization

Originally presented on February 23, 2022.