EGN Podcast: Sebastian Hamann, Founder & Co-CEO of Shopware, on the future of digital commerce

Welcome to the E-commerce Germany News Podcast powered by the E-commerce Berlin Expo: https://buff.ly/3srq0Lr

In this episode, our host Efe von Thenen sits down with Sebastian Hamann, the founder and Co-CEO of Shopware, a leading digital commerce platform. Dive into an engaging discussion about the rapid evolution of e-commerce, the impact of emerging technologies like artificial intelligence and spatial computing, and the unique challenges faced by mid-market merchants.

  / vonthenen  
  / sebastianhamann  

Deep dive into Sebastian's journey from starting Shopware as a teenager with his brother to growing it into a global leader serving over 50,000 stores. They explore Shopware's innovative features, including AI-powered tools and immersive commerce experiences, and discuss how these advancements are shaping the future of online shopping. The conversation also touches on the importance of brand differentiation in a competitive market, the rise of B2B e-commerce, and the exciting potential of new technologies.

Delve into the extraordinary pace of innovation in e-commerce, with Sebastian sharing his unique perspective on the industry’s rapid evolution. From the rise of platforms like Temu and Shein to the challenges mid-market merchants face, we discuss how businesses can stand out in an increasingly competitive market.

The conversation also touches on the importance of brand differentiation in a competitive market, the rise of B2B e-commerce, and the exciting potential of new technologies. Tune in to hear Sebastian's insights on the current state and future of digital commerce, and discover what sets Shopware apart in the crowded e-commerce landscape.

🟠 Interested in being a guest on our podcast? Reach out to us at [email protected]

00:00 - Introduction
02:13 - Guest Introduction: Shopware's Founder
03:00 - Shopware's Origin Story & Company Overview
03:25 - Defining the Mid-Market in E-Commerce
06:31 - Competitive Landscape in Digital Commerce
09:34 - Current E-Commerce Market Trends
12:20 - The Role of Customer Behavior in E-Commerce
14:44 - The Future of Digital Commerce: Personal Assistants and Spatial Computing
19:45 - Shopware's AI Features & Capabilities
26:20 - Mass Market Adoption of New Technologies
28:28 - Adoption Rate of AI and Immersive Features
31:24 - Gartner Magic Quadrant & Shopware's Visionary Status
35:55 - Growth in the B2B Sector & Shopware's Impact
38:37 - Successful E-Commerce Verticals
40:06 - Competing with Large Marketplaces: Differentiation & Branding
45:01 - Building Community & Enhancing Customer Experience
47:33 - Sebastian's Three Wishes
50:58 - Closing Remarks & Thank You
51:48 - Conclusion

Follow for more:
■ Spotify: https://open.spotify.com/show/2k1pcrH...
■ Apple Podcasts: https://podcasts.apple.com/pl/podcast...
■ Linkedin:   / e-commerce-berlin-expo  
■ Instagram:   / ecommerce_berlin_expo  
■ Facebook:   / ecommerceberlin  
■ Twitter: ⁠  / ecommerceberlin