End Bad Service Management (BSM) now | Atlassian Presents: High Velocity | Atlassian

The best-known cure for BSM is to replace legacy ITSM with Jira Service Management, which brings dev, IT, and other teams together to deliver exceptional service experiences at high velocity. So we launched our END BSM NOW movement, encouraging BSM sufferers to switch to JSM to ease their bloated budgets, irritable teammates, nauseous interfaces, and more.

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00:00 What is Bad Service Management (BSM)?
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34:47 Atlassian Co-Founder and Co-CEO Scott Farquhar
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