Everything About Customer Service | 5 Strategies | Dr Vivek Bindra

A customer journey consists of various touch-points that together add up to the experience they get upon interacting with a brand or a company. Seeing the world as a pool of potential customers can help companies and small businesses to organize better and make loyal customers.
Watch this video in which Dr. Vivek Bindra describes why customer service is crucial for business growth. He also gives 5 effective strategies and explains in-depth about them and how business owners can use them to boost their business sales.
In this video he explains the following 5 Strategies for exceptional customer service:
1. Feedback Forms
2. First Call Resolution
3. Net Promoter Score
4. Grievance Management
5. Turnaround Time
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Dr. Vivek Bindra is the Founder CEO Of Bada Business Pvt. Ltd., One Of The Most Progressive Ed-Tech platforms in South East Asia.

He is the Only Business Mentor In The World To receive 7 Guinness World Records.

This Is World's Most Subscribed Entrepreneurial YouTube Channel, With Viewership of 1.2 billion+ viewership.

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OR Call 9810544443
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