An overview of Customer Service | Dynamics 365 | Omnichannel

Описание к видео An overview of Customer Service | Dynamics 365 | Omnichannel

This week we talk about how Customer Service has improved over time and some of the coolest features available today. We go down a short rabbit hole on Power Virtual Agent but it ties back up into the omnichannel capabilities Microsoft has built out over the years. Feel free to share your thoughts in the comments!

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